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Privacy Policy
APPLICABILITY:
Royal Rajasthan Tour(hereinafter “ROYAL RAJASTHAN TOUR”) recognizes the importance of privacy of its users and also of maintaining confidentiality of the information provided by its users as a responsible data controller and data processer. This Privacy Policy provides for the practices for handling and securing user's Personal Information (defined hereunder) by ROYAL RAJASTHAN TOUR and its subsidiaries and affiliates. This Privacy Policy is applicable to any person (‘User’) who creates a profile by registering on ROYAL RAJASTHAN TOUR website https://www.royalrajasthantour.co.in/ (“Royal Rajasthan Tour Platform”) for accessing Royal Rajasthan Tour Platform and facilitating the processing of booking of any product(s) or service(s) made available by ROYAL RAJASTHAN TOUR on Royal Rajasthan Tour Platform. For the purpose of this Privacy Policy, wherever the context so requires "you" or "your" shall mean User and the term "we", "us", "our" shall mean ROYAL RAJASTHAN TOUR. For the purpose of this Privacy Policy, Website means the website(s), mobile site(s) and mobile app(s). By using or accessing the Royal Rajasthan Tour Platform, the User hereby agrees with the terms of this Privacy Policy and the contents herein. If you disagree with this Privacy Policy please do not use or access our Royal Rajasthan Tour Platform. This Privacy Policy does not apply to any website(s), mobile sites and mobile apps of third parties, even if their websites/products are linked to our Website. User should take note that information and privacy practices of ROYAL RAJASTHAN TOUR’s business partners, advertisers or other sites to which ROYAL RAJASTHAN TOUR provides hyperlink(s), may be materially different from this Privacy Policy. Accordingly, it is recommended that you review the privacy statements and policies of any such third parties with whom they interact. This Privacy Policy is an integral part of your User Agreement with ROYAL RAJASTHAN TOUR and all capitalized terms used, but not otherwise defined herein, shall have the respective meanings as ascribed to them in the User Agreement.
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USERS OUTSIDE THE GEOGRAPHICAL LIMITS OF INDIA
Please note that the data shared with ROYAL RAJASTHAN TOUR shall be primarily processed in India and such other jurisdictions where a third party engaged by ROYAL RAJASTHAN TOUR may process the data on ROYAL RAJASTHAN TOUR’s behalf. By agreeing to this policy, you are providing ROYAL RAJASTHAN TOUR with your explicit consent to process your personal information for the purpose(s) defined in this policy. The data protection regulations in India or such other jurisdictions mentioned above may differ from those of your country of residence. If you have any concerns in the processing your data and wish to withdraw your consent, you may do so by writing to the following email id: info@royalrajasthantour.co.in. However, if such processing of data is essential for us, then we may not be able to serve after your withdrawal of consent. A withdrawal of consent by you for us to process your information may severely inhibit our ability to serve you properly.
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TYPE OF INFORMATION WE COLLECT AND ITS LEGAL BASIS
"Personal Information" of User shall include the information shared by the User and collected by us for the following purposes: Registration on the Royal Rajasthan Tour Platform: Information which you provide while registering on the Royal Rajasthan Tour Platform, including but not limited to information about your personal identity such as name, gender, age etc., your contact details such as your email address, postal addresses, telephone (mobile or otherwise) and/or fax numbers. The information may also include information such as your banking details (including credit/debit card) and any other information relating to your income etc. (as shared by you). Other information: We may also collect some other information and documents including but not limited to:
• Booking history (other than banking details) and other details of transactions whose booking is processed by you.
• Your usernames, passwords, email addresses and other security-related information.
• Data either created by you and which you wish to store on our servers such as image files, documents etc.
• Any Information shared by you disclosed to us including but not limited to information to be shared by us with the ultimate service provider(s).
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HOW WE USE YOUR PERSONAL INFORMATION:
The Personal Information collected maybe used in the following manner: While making a booking While making a booking, we may use Personal Information as shared to complete your bookings processed by you expeditiously. We may also use the Information provided by you for several reasons including but not limited to:
• confirm the reservations with respective service providers;
• send booking confirmations by any mode of communication;
• send any updates or changes to the booking(s);
• allow our customer service to contact you, if necessary;
• customize the content of our Royal Rajasthan Tour Platform;
• send verification message(s) or email(s);
• Validate and to prevent any misuse or abuse of your account on Royal Rajasthan Tour platform;
• Pitch other products or business opportunities by us, our affiliate or associate entities.
Surveys: We value opinions and comments from our Users and frequently conduct surveys, both online and offline. Participation in these surveys is entirely optional. Typically, the information received is aggregated, and used to make improvements to Royal Rajasthan Tour Platform and to develop appealing content and features for Users based on the results of the surveys. Identity of the survey participants is anonymous unless otherwise stated in the survey. Marketing Promotions, Research and Programs: Marketing promotions, research and programs help us to identify your preferences, develop programs and improve user experience. Personal Information collected by us for such activities may include contact information and survey questions. We use such Personal Information to develop promotions and product improvements. In addition, you may look forward to receiving periodic marketing emails, newsletters and exclusive promotions. From time to time we may add or enhance services made available on the Royal Rajasthan Tour Platform. To the extent these services used by you, we will use the Personal Information you provide to facilitate the service(s) requested.
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HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
ROYAL RAJASTHAN TOUR will retain your Personal Information on its servers for as long as is reasonably necessary for the purposes listed in this policy. In some circumstances we may retain your Personal Information for longer periods of time, for instance where we are required to do so in accordance with any legal, regulatory, tax or accounting requirements. Where your personal data is no longer required we will ensure it is either securely deleted or stored in a way which means it will no longer be used by the business.
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COOKIES AND SESSION DATA
Cookies: ROYAL RAJASTHAN TOUR uses cookies to personalize your experience on the Royal Rajasthan Tour Platform and any advertisements that may be displayed. Cookies are small pieces of information that are stored by your browser on your device's hard drive. Cookies allow us to serve you better and more efficiently. Cookies also allow ease of access, by logging you in without having to type your login name each time (only your password is needed); we may also use such cookies to display any advertisement(s). Most web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. ROYAL RAJASTHAN TOUR supports your right to block any unwanted internet activity, especially that of unscrupulous websites. However, blocking ROYAL RAJASTHAN TOUR cookies may disable certain features on the Website, and may hinder an otherwise seamless experience to book or use certain services available on the Royal Rajasthan Tour Platform. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust. Automatic Logging of Session Data: Each time you access the Royal Rajasthan Tour platform your session data gets logged. Session data may consist of various aspects like the IP address, operating system and type of browser software being used and the activities conducted by the User while on the Website.
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WITH WHOM YOUR PERSONAL INFORMATION IS SHARED
Service Providers and suppliers: The information provided by you shall be shared with the end service providers like airlines, hotels, bus service providers, cab rental, railways or any other suppliers who are responsible for fulfilling your booking. You may note that while processing a booking for ROYAL RAJASTHAN TOUR you authorize us to share the information with the said service providers and suppliers. It is pertinent to note that ROYAL RAJASTHAN TOUR does not authorize the end service provider to use your information for any other purpose(s) except as may be for fulfilling their part of service. However, how the said service providers/suppliers use the information shared with them is beyond the purview and control of ROYAL RAJASTHAN TOUR as they process Personal Information as independent data controllers, and hence we cannot be made accountable for the same. You are therefore advised to review the privacy policies of the respective service provider or supplier whose services you book on Royal Rajasthan Tour Platform.
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COMPANIES IN THE SAME GROUP:
In the interests of improving personalization and efficiency, we may, under controlled and secure circumstances, share your Personal Information with our affiliate or associate entities. This will enable us to provide you with information about various products and services. If the assets of ROYAL RAJASTHAN TOUR are acquired, any and all information may also be transferred to the acquirer depending upon the nature of such acquisition. In addition, as part of business expansion/development/restructuring or for any other reason whatsoever, if we decide to sell/transfer/assign our business, any part thereof, any of our subsidiaries or any business units, then as part of such restructuring exercise the information including the Personal Information collected herein shall be transferred accordingly.
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BUSINESS PARTNERS and THIRD-PARTY VENDORS:
We may also share certain filtered Personal Information to our corporate affiliates or business partners who may contact to offer certain products or services, which may include free or paid products / services. ROYAL RAJASTHAN TOUR may share your Personal Information to third party that ROYAL RAJASTHAN TOUR may engage to perform certain tasks on its behalf, including but not limited to payment processing, data hosting, and data processing platforms. We use non-identifiable Personal Information of Users in aggregate or anonymized form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behavior of our User’s, and by measuring demographics and interests regarding specific areas of the Website. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their websites. Any Personal Information which we collect and which we may use in an aggregated format is our property. We may use it, in our sole discretion and without any compensation to you, for any legitimate purpose including without limitation the commercial sale thereof to third parties. Occasionally, ROYAL RAJASTHAN TOUR will hire a third party for market research, surveys etc. and will provide information to these third parties specifically for use in connection with these projects. The information (including aggregate cookie and tracking information) we provide to such third parties, alliance partners, or vendors are protected by confidentiality agreements and such information is to be used solely for completing the specific project, and in compliance with the applicable regulations.
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DISCLOSURE OF INFORMATION
In addition to the circumstances described above, ROYAL RAJASTHAN TOUR may disclose User's Personal Information if required to do so: • by law, required by any enforcement authority for investigation, by court order or in reference to any legal process; • to conduct our business; • for regulatory, internal compliance and audit exercise(s) • to secure our systems; or • to enforce or protect our rights or properties of ROYAL RAJASTHAN TOUR or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing Personal Information of User(s) is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. Such disclosure and storage may take place without your knowledge. In that case, we shall not be liable to you or any third party for any damages howsoever arising from such disclosure and storage.
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HOW CAN YOU OPT-OUT OF RECEIVING OUR PROMOTIONAL E MAILS?
You will occasionally receive e-mail updates from us about the promotions and offers of ROYAL RAJASTHAN TOUR services, and other noteworthy items. We hope you will find these updates interesting and informative. If you wish not to receive them, please click on the "unsubscribe" link or follow the instructions in each e-mail message.
HOW WE PROTECT YOUR PERSONAL INFORMATION?
All the information on the Royal Rajasthan Tour Platform are secured. This means all Personal Information you provide is transmitted using TLS (Transport Layer Security) encryption. TSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
WITHDRAWAL OF CONSENT AND PERMISSION
You may withdraw your consent to submit any or all Personal Information or decline to provide any permissions on its Website as covered above at any time. In case, you choose to do so then your access to the Website may be limited, or we might not be able to provide the services to you. You may withdraw your consent by sending an email to info@royalrajasthantour.co.in
YOUR RIGHTS QUA PERSONAL INFORMATION
You may access the Personal Information from your registered account with ROYAL RAJASTHAN TOUR on Royal Rajasthan Tour Platform. You may also correct your personal information or delete such information (except some mandatory fields) from your registered account directly. If you don't have such a user account, then you write to info@royalrajasthantour.co.in
ELIGIBILITY TO TRANSACT WITH ROYAL RAJASTHAN TOUR
You must atleast 18 years of age to transact directly with ROYAL RAJASTHAN TOUR and also to consent to the processing of your personal data.
CHANGES TO THE PRIVACY POLICY
We reserve the rights to revise the Privacy Policy from time to time to suit various legal, business and customer requirement. We will duly notify the users as may be necessary. You may always submit concerns regarding this Privacy Policy via email to us at info@royalrajasthantour.co.in . ROYAL RAJASTHAN TOUR shall endeavor to respond to all reasonable concerns and inquires.